FAQ

General Questions

Is sex with the Love Dolls safe?

Sex with our dolls is 100% safe. Our design confines the vaginal walls within safety limits to all internal anatomy. There are no wires or sharp parts within any of our Sex Dolls.

Are the Love Dolls waterproof?

Yes, all our Love Dolls are waterproof and will not absorb water.

How to warm the Sex Doll?

All our Love Dolls can be warmed in a hot bath or heating blanket and will retain the heat for some time. We do not recommend boiling the Love Doll.

How to clean the Love Doll?

Ideally, the Sex Doll should be cleaned before and after every use. We recommend keeping the Love Doll in a breathable bag to avoid foreign matter and dust. Use mild soap and water and flush the doll's canal well each time and right after use.

Where to store the Love Doll?

The very best way to store the Love Doll is to lay her on her back on Memory Foam with
legs and arms slightly apart. Avoid laying heavy object on her, as impressions
that don't go away could result.

Can you make a Love Doll out of a picture?

No, the law does not permit it, we don't offer face custom work.

Does the Love Doll make up erase?

The doll make-up cannot be erased as it is part of the Sex Doll. Customer can use cosmetic to make up the Love Doll.

Is it necessary to use lubricant during sex?

We strongly recommend using a lubrificant, preferably a water-based one.

How to clean the private parts after sex?

You can use a mild soap with water, rinse it and wait until it had dried entirely.
Cleaning is very important after each use and it is strongly recommended not to delay this process. It is essential to clean well all the holes that have been used right after use to avoid any risk of proliferation of microbes and bacteria.

What is the difference between a fixed and replaceable vagina? What is the best choice?

The fixed vagina is more realistic and procures better sensations. The replaceable vagina is easier to clean because it can be directly removed from the Love Doll after sex.
We recommend a fixed vagina to side with realism and for sensations, but we recommend the replaceable vagina for convenience.

Materials

What is TPE?

TPE (Thermoplastic Elastomer) is made from mixing polymers such as plastic and rubber, which consists of materials with both thermoplastic (plastic) and elastomeric (rubber) properties.

Characteristics:

  • Flexibility
  • Realistic appearance
  • Shock absorption
  • Soft texture
  • Moldability (to provide ergonomic comfort)
  • Slip resistance

What is Silicone?

Silicone is a polymer. Our silicone Love Dolls are made with silicone rubber.

Characteristics:

  • Heat resistant
  • Realistic appearance
  • Soft texture
  • Retains warmth
  • Hypoallergenic

Orders and delivery

What is your return policy?

At AmericanLoveDolls, we're proud of our premium level of service and luxury product offering. It is important to us that our customers enjoy a positive experience that they’ll love sharing. From your first enquiry through to enjoying your love doll long after your first order, we want you to love your AmericanLoveDoll experience. Here, you’ll find answers to some common queries about exchanges and refunds that we recommend reading. Questions? Please email [email protected]

NON-FAULTY DOLLS
Due to the intimate nature of love dolls, and to the fact that your doll is custom made-to-order just for you, we're unable to exchange or refund a non-faulty doll.

FAULTY DOLLS
We're proud of the design and quality of all our products. However, if you believe that your doll contains a production fault or if you have received the wrong product, please contact us within 48 hours of delivery. Our customer Happiness Specialists will help you with the return process if applicable. Returns are granted only if you have received an incorrect doll due to our error, or you if you have received a defective doll, in which case we're happy to pay for the return shipping, fix or replace the item at no additional charge and ship it back to you (standard production and shipping times apply).

IMPORTANT NOTICE
We can't accept return of a doll that has been used and is no longer in its original condition and packaging. Please make sure not to use a doll if you are to return it. As soon as the doll has been used, exchange or refund for any reason is no longer possible. A returned doll will undergo oral, vaginal and anal inspection and testing for sexual fluids. If you return a doll that has been used, the doll will be destroyed and no refund can be issued.

How long does it takes to receive the Love Doll?

It takes on average 7-15 days for the Love Doll to arrive.